There're 2 (two) delivery options for a booking:

Exact Time - a provider will come at a specific time, most convenient for a customer. Customers can pick any exact time that they want a provider to come, between 9 AM - 8 PM.

Flexible Time - a provider will pick and come at a specific time between 9 AM - 8 PM, most convenient for them. Customers will be notified about the exact time in a day before a booking.

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